Please read these Terms and Conditions and the Privacy and Cookie policy carefully before you start to use the Website. 

This website is owned and operated by Uniform Club a MA20 Ltd company registered in England and Wales (company registration number 09526845) whose registered office is at AMP House, 6th Floor, Dingwall Road, Croydon CR0 2LX. Unless we say otherwise, we use the terms "UC", "Uniform Club", “My School Uniform” "we" and "us" on this Website to refer to Uniform Club throughout the Website terms and conditions, which include our Website Terms, General Terms and Conditions of Sale, Legal Terms and Privacy & Cookie Policy (“Terms and Conditions”).

If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please contact us.

The Terms and Conditions apply to your use of the website at www.uniformclub.co.uk (the "Website") and to any products you purchase from Uniform Club. The Terms and Conditions apply regardless of how you access the Website, including any technologies or devices by which Uniform Club makes the Website available to you at home, on the move or in store. You must read these Terms and Conditions carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using, registering with, or placing an order on the Website, you confirm that you have read, understood and agree to these Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions in their entirety, please do not use this Website.

All legal notices on this Website which relate to your use of the Website together with all applicable terms and conditions and our Privacy and Cookie Policy govern your use of this Website. 

YOUR USE OF THIS WEBSITE

You may only use this Website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.

You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the Website or the computer codes or elements comprising the Website other than solely for your own personal or internal business use. You may not use the content of the Website for any commercial purposes whatsoever.

USE OF THIS WEBSITE FROM OUTSIDE THE UK

Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Uniform Club products and services available in the UK. However Uniform Club may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

OWNERSHIP OF RIGHTS

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Uniform Club.

Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents. By submitting information (other than your personal data), text, photos, graphics or other content to the website you confirm that you have the right to use the same and grant us a right to use such materials at our own discretion (with or without accreditation) in any media including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

GUIDELINES FOR GIFT MESSAGES, PRODUCT REVIEWED AND QUESTION and ANSWER

Please read and understand the below before providing a gift message, posting a product review or any other user generated content on our Website or social media sites.

Ownership of Submissions

Other than personal data (which is subject to our Privacy and Cookie Policy) all comments, gift messages, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Uniform Club on or through the Website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Uniform Club once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.

Embroidery & printing service

If you use the embroidery or printing name service, you acknowledge and agree that this service is provided for your own personal and non-commercial use only. You are entirely responsible for the text and other content of your child’s name or initials and Uniform Club accepts no liability for any such content and you will follow the rules for Submissions. We have the right to refuse to embroider or print names or initials and to terminate access to this service at any time and without liability to you.

Social networking sites

These Website Terms also govern any Submissions you make on any Uniform Club related third party website or page such as our Facebook page, Twitter, Pinterest, YouTube or social networking site. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Uniform Club or its employees and Uniform Club is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these Website Terms and the third party social networking sites’ Terms of Use, as applicable.

Intellectual Property Rights

A disclosure, Submission or offer of any Submissions and your agreement to these Website Terms shall constitute an assignment to Uniform Club of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site, including questions, or to make contact with other users of our site or to make Submissions on any Uniform Club related third party website or page, you must comply with the content standards set out below and these Website Terms. Any third-party advertising on Uniform Club pages of third party social networking sites are not the responsibility of, or endorsed by Uniform Club. All rights, including copyright on Uniform Club Website pages are owned by or licensed to Uniform Club. Any use of any Uniform Club social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited without the permission of Uniform Club. By making a Submission you confirm that the Submission is your own and that the content does not infringe the material, trade marks or intellectual property of others.

Confidentiality

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the Submissions for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any Uniform Club related third party social networking site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website. We have the right to remove any Submissions you make on our Website if, in our opinion, such Submission does not comply with the content standards set out below.

Damage to your computer or other device 

Uniform Club uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Uniform Club shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

Links to other websites

We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Uniform Club cannot accept any liability in respect of the use of these websites

Orders and Contract

Your order for goods is accepted and a contract is formed between Uniform Club and you when we despatch the goods you have ordered and not before. A contract is not formed at the point in time that payment has been taken from you by Uniform Club, nor at the point in time that you receive an email from Uniform Club acknowledging receipt of your order. Until the goods are despatched the order may not be accepted by Uniform Club, or may be cancelled by you. Exceptions apply to orders for personalised items and goods made to your order which cannot be cancelled by you once you have received an email confirmation that your order has been received, as such items and goods may already be in production as a result of your order. For a full list of exceptions to items you can return please see under the heading EXCEPTIONS TO THE RETURNS POLICY. For security reasons, until you have placed an order for goods, received your first statement and a payment has been received for those goods, you will be unable to order gift cards. For security reasons we may restrict the volumes of certain items to be sold in any one transaction. Following formation of the contract, Uniform Club shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you.

Cancelling Your Order

Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items made or customised to your order, (such as personalised goods). You must inform us of your wish to cancel in writing either by letter (our address) or by email (info@uniformclub.co.uk) within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, wherever possible, within 14 days of informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. See RETURNS section for details of how to return goods to us.

We cannot accept substitute or alternative items by way of returns, nor are we able to send them back to you, so please look closely at the items you return to us. If you return or attempt to return substitute or alternative items, you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of no less than £65 to cover the cost of our investigating the position. We can offset this amount due from other sums that may be due to you for refunds. Accepting returned goods and/or crediting an account does not constitute a waiver of our right to charge an investigation fee. For full details of your rights under the Consumer Protection Regulations, please contact your Citizens Advice Bureau or a Solicitor. For full details of how to return goods can be found in the RETURNS section. Additional terms and conditions apply to cancelling orders for certain goods such as made to order items. Please refer to the terms relating to the supply of those goods. Additional delivery charges such as DPD delivery charges will not be refunded if you cancel or return your order.

Delivery to School

Delivery to your school is free. You will be advised of the earliest delivery date at the time of order. The next day delivery to school service is not available. Delivery times cannot be guaranteed. Delivery to school is not available for certain items listed below in the STORE DELIVERY EXCEPTIONS section. Not all schools accept delivery to school service. We will email you when your order is ready for collection at your designated school. Parcels will be available for collection in most schools on the stated delivery day after 12 noon. Orders delivered to schools that are not collected within 14 days of the collection date will remain at the school and it is your responsibility to arrange collection. The school may also charge a fee to forward your package to you.

School Delivery Exceptions

Delivery to school is not available for swatches, samples and gift cards, some personalised items, items made to your order or some large 2 person delivery items. Please check with your school prior to ordering if they will accept your package.

DPD Delivery

DPD shipping can be selected as a delivery method when checking out. This service will only be offered to you if you live in an eligible area. Customers will be able given a 1 hour delivery time slot on the day of delivery. DPD will then be in contact with customers who will be able to make amendments to the delivery if required.

The charge for this delivery service is £9.50.

This service is not available in Northern Ireland, mainland offshore islands and selected mainland areas.

Delivery Charges

For England, Scotland and Wales, standard Royal Mail delivery charge to home is £4.99 per order upto 5kg. Orders over 5kg is delivered by DPD and charged at £9.50 per order. These additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given. Over our busy periods our standard delivery services may be affected, specific delivery details will be confirmed at the time of order.

Northern Ireland

Delivery & Returns Information

The free school delivery service does not apply on orders placed for Northern Ireland. The next working day delivery service is only available in our personal courier areas throughout Northern Ireland and is subject to stock, courier availability and demand. When the personal courier service is not available, Uniform Club will deliver by an alternative carrier and this may take longer. Delivery times cannot be guaranteed.

Delivery to Alternate Address

This service allows orders placed by DPD courier to be delivered to the account address as well as an alternative address. Additional delivery addresses can only be changed by logging into the DPD message link sent to your mobile number or email address, ‘My Account' and selecting the ‘Delivery Address' option. You must sign into the DPD Account with your password to use this feature. Unfortunately we are unable to change delivery addresses once the package has left our warehouse. After the new address details have been entered we will ask you to authenticate the new address against your billing address by entering a security pin details (which either sent to your registered mobile number or email address). Once this order has been successfully processed, you can start having items delivered to an alternative residential address. To enable us to deliver to a different address to your ‘Account Address' on some occasions we may require you to pay by credit card for your order when you checkout. The credit card must be registered to the Account Address.

Gift Cards or eVouchers cannot be used to pay for goods purchased and delivered to an alternative delivery address . In the instance that part of the order is delivered to a store and part is delivered to a new address, the order may still need to be paid for in full by credit card.

Returns Via DPD Courier

You may return most items in a new and unused condition and wherever possible in the original packaging. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Most returns collected by DPD from your home are charged at £9.50 (£25.50 in Northern Ireland only) per collection. This charge is applied per collection even if you return multiple orders via one courier collection. If you paid for the order by credit/debit card, any charges will be deducted from your refund. If you paid for the order using your Uniform Club Gift Card, this charge will be applied to your account on receipt of the return.

Returns by Post (Royal Mail)

To return by post, please make you leave a copy of your order inside (copy order forms can be requested by email: info@uniformclub.co.uk), then take to your nearest Post Office. We advise that you use a Tracking or Signed for service.

Prices

UK, EU and Channel Islands. The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in sterling. Prices of goods displayed in and ordered through Uniform Club Online may differ from prices in-store.

Availability

All orders for products are subject to availability. In the event of seasonal supply difficulties for example August we reserve the right to cancel or put on hold your order.

PRODUCT AND SERVICE DESCRIPTIONS

We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

• orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;

• all prices are displayed in pounds Sterling inclusive of UK VAT where applicable (except for our International Deliveries, please see the International Delivery section below for further detail) unless expressly indicated otherwise;

• packaging may vary from that shown on the Website;

• the weights, dimensions and capacities shown on the Website are approximate only;

• whilst we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery;

• all items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer alternative product(s) or service(s) of equal or higher quality and value.

LEGAL COMPLIANCE

You agree that you will not use, sell or supply any product(s) purchased from Uniform Club in an unlawful manner and, in particular, will comply with all export controls and sanctions rules.

LIABILITY
There are certain liabilities which we cannot exclude by law and nothing in these General Terms and Conditions of Sale limits our liability for personal injury or death caused by our negligence or for fraud.

You have certain rights as a consumer, including statutory rights relating to faulty or misdescribed goods. Your statutory rights operate in addition to our goodwill policy. For further information about your statutory rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these General Terms and Conditions of Sale will affect these statutory rights and, in particular, we will perform our obligations under these General Terms and Conditions of Sale with reasonable care and skill.

Any products we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions of Sale. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions of Sale by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.

In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Other legal notices

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Terms and Conditions govern your use of this Website.

Assignment and third party rights
We may update or amend these Terms and Conditions e from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website.
You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions to any third party unless we agree in writing.
We may assign, transfer or sub-contract any of our rights or obligations under these Terms and Conditions to any third party at our discretion.
Only you and we shall be entitled to enforce these Terms and Conditions. No third party shall be entitled to enforce any of these Terms and Conditions, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Waiver

No relaxation or delay by us in exercising any right or remedy under these Terms and Conditions shall operate as waiver of that right or remedy or shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

Severability

If any of these Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms and Conditions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Law, jurisdiction and language

Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to these Terms and Conditions

We reserve the right to change and update these Terms and Conditions from time to time and recommend that you revisit this page regularly to keep informed of the current Terms and Conditions that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.